Tennessee Administrative Office of the Courts

Micro-Interventions in Mediation-Understanding and Dealing with Emotions, Strong Personalities, Beliefs, and Biases

Date / Time: 
February 14, 2014 - 8:30am - 4:45pm
Event Type: 
Mediation Courses

Mediators often face strong emotions, strong personalities, deep-seated beliefs and biases by parties and counsel. Successful interventions require a mediator to recognize the situation, decide on the appropriate micro-intervention (lasting less than 2 minutes), and execute the intervention effectively. These skills are usually learned by trial and error and take years of experience to develop.

In this highly interactive workshop, you learn about the psycho-neurophysiology of strong emotions, personalities, beliefs, and biases. Through an interactive workshop process, you will learn to recognize the common patterns of emotion, personality, and beliefs that may thwart resolution. With each segment, you will learn micro-intervention techniques to use when confronted with strong emotions.

Self-Reflection PPT

.25 Hours of General Mediation Issues

Self Reflection Story Telling

.75 Hours of General Mediation Issues

Emotions PPT,Emotional Primer, High Emotions Worksheet

.75 Hours of General Mediation Issues

Introduction to Affect Labeling,Demo, Affect Labeling Worksheet

.75 Hours of General Mediation Issues

Creating Connection Worksheet

.75 Hours of General Mediation Issues

Beliefs PPT

.50 Hours of General Mediation Issues

Cognitive Biases PPT

1.25 Hours of General Mediation Issues

Cognitive Biases Worksheet

.75 Hours of General Mediation Issues

Motivational Interviewing

.50 Hours of General Mediation Issues

Putting It All Together

.50 Hours of General Mediation Issues
 

Lipscomb University, Institute for Conflict Management
Ezell Center
Nashville, TN