Mediation Resources for the Public
WHAT IS THE MEDIATOR’S ROLE?
The mediator is not a judge and does not make a decision or impose a solution on the dispute. Rather, the mediator helps those involved in the dispute talk to each other, thereby allowing them to resolve the dispute themselves. The mediator manages the mediation session and remains impartial.
- Landlord and Tenant
- Neighbor and Community
- Employer and Employee
- Divorce and Family
- Products Liability
- Personal and Real Property
- Other Civil Matters
- People keep control over the resolution of their own problem.
- Disputes can be settled promptly. A mediation session can be scheduled as soon as everyone agrees to use mediation to resolve the dispute, even before a lawsuit may be filed.
- Mediation costs are significantly less than taking a case to trial.
- Mediation promotes better relationships through cooperative problem-solving and improved communication.
- Mediation is private and confidential. The mediator and the people in the dispute must maintain the confidentiality of the information disclosed during mediation.
- Mediation is voluntary. Although a judge may order a case to proceed to mediation, the mediation may be terminated at any time by the people involved or by the mediator. Settlement is also entirely voluntary. If you cannot reach an agreement, you still have the right to take the dispute before a judge or jury.
If you have a complaint against a Rule 31 Mediator, you must complete a complaint form and submit it to:
Claudia Lewis, Programs Manager
Administrative Office of the Courts
Nashville City Center, Suite 600
511 Union Street
Nashville, TN 37219
For more information, click here to see a flowchart of the grievance process.